Customer Service

SECURITY PRIVACY
For each visitor to our Web page, our Web server automatically recognizes the visitor's domain name and e-mail address (where possible).

We collect the domain name and aggregate information on what pages of our site are accessed, as well as the e-mail addresses of those who register, purchase from us on-line and communicate with us via e-mail. We use this information for internal marketing purposes only.

If you have opted to receive e-mail from us about special promotions, events and new products in the future, you should be receiving periodic messages from us with this information. If you wish to be removed from this list, please let us know by contacting us at briefs@brieftales.com and put "remove from electronic mailing list" in the subject line.

If you supply us with your postal address on-line you may receive periodic mailings from us with information on new products or upcoming events. If you do not wish to receive such mailings, please contact us at briefs@brieftales.com and put "remove from print mailing file" in the subject line and include your mailing address in the email.

Persons who supply us with their telephone numbers on-line may receive telephone contact from us with information regarding orders they have placed on-line. Please provide us with your correct phone number. This number will be used for order confirmations only and will not be used for telemarketing nor will it ever be shared with other organizations.

Our postal address is:

We can be reached via e-mail at briefs@brieftales.com.

TERMS OF USE
Welcome to the NewHope Products Web Site ("Site"). Please review the following basic terms that govern your use of and purchase of products from our Site. Please note that your use of our Site constitutes your agreement to follow and be bound by those terms (the "Agreement").

GENERAL: We may from time to time change the terms that govern your use of our Site. Your use of our Site following any such change constitutes your agreement to follow and be bound by the terms as changed. We may change, move or delete portions of, or may add to, our Site from time to time.

SITE CONTENTS: Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this Site (collectively, the "Contents") are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by NewHope Products collectively, and its subsidiaries and/or affiliates ("Brief Tales - NewHope Products"). The Site as a whole is protected by copyright and trade dress, all worldwide rights, titles and interests in and to which are owned by NewHope Products and all other NewHope Products trademarks appearing at this Site are trademarks of NewHope Products and its subsidiary, Brief Tales . The Contents of our Site, and the Site as a whole, are intended solely for personal, noncommercial (other than for the purchase of merchandise from our site) use by the users of our Site. You may download or copy the Contents and other downloadable materials displayed on the Site for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the Contents, the Site, or any related software.

USER COMMENTS, FEEDBACK, POSTCARDS AND OTHER SUBMISSIONS: All comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to NewHope Products on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, "Comments") shall be and remain NewHope Products' property. Such disclosure, submission or offer of any Comments shall constitute an assignment to NewHope Productsof all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, NewHope Products will own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. NewHope Products is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to user any compensation for any Comments; or (3) to respond to any user Comments. You agree that no Comments submitted by you to the Site will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s). You further agree that no Comments submitted by you to the Site will be or contain libelous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any Comments you make.

You agree that NewHope Products may use and/or disclose information about your demographics and use of the Site in any manner that does not reveal your identity.By participating in Site sweepstakes, contests, promotions, and/or requesting promotional information or product updates, you agree that NewHope Products may use your information for marketing and promotional purposes.

NewHope Products COMMUNICATIONS TO YOU: You agree that NewHope Products may send electronic mail and/regular usps mail to you for the purpose of advising you of changes or additions to this Site, about any of NewHope Products' products or services, or for such other purpose(s) as NewHope Products deems appropriate.

PRODUCT INFORMATION: Most NewHope Products' products displayed at the Site are available in select stores in the United States while supplies last. In some cases, merchandise displayed for sale at the Site may not be available in stores. The prices displayed at the Site are quoted in U.S. Dollars and are valid and effective only in the United States.

COLORS: We have made every effort to display as accurately as possible the colors of our products that appear at the Site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.

LINKS TO OTHER WEB SITES AND SERVICES: To the extent that this Site contains links to outside services and resources, the availability and content of which NewHope Products does not control, any concerns regarding any such service or resource, or any link thereto, should be directed to the particular outside service or resource.

DISCLAIMER THIS SITE AND ALL CONTENTS OF THE SITE ARE PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. YOU ACKNOWLEDGE, BY YOUR USE OF THE SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF OUR SITE, AND THAT NewHope Products SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF THIS SITE.

INACCURACY DISCLAIMER: From time to time there may be information on NewHope Products that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). We apologize for any inconvenience this may cause you. If you are not completely satisfied with your NewHope Products purchase you may return it with your invoice to any NewHope Products store or by mail. Please see our Return Policy under FAQ on our web site.

INDEMNIFICATION: You agree to defend, indemnify and hold NewHope Products harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site.

MISCELLANEOUS: Unless otherwise specified and except to the extent NewHope Products products are offered for sale in the United States through this Site, this Site and the Contents thereof are displayed solely for the purpose of promoting Brief Tales - NewHope Products's products and services available in the United States and select foreign markets. This Site is controlled and operated by NewHope Products from its offices in Hanover Park, Illinois. This Agreement shall be construed in accordance with the laws of the State of Illinois, without regard to any conflict of law provisions. Any dispute arising under this Agreement shall be resolved exclusively by the state and federal courts of the State of Illinois, Cook County.

TERMINATION: This Agreement is effective unless and until terminated by either you or NewHope Products. You may terminate this Agreement at any time. NewHope Products also may terminate this Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site, if in Brief Tales - NewHope Products's sole discretion you fail to comply with any term or provision of this Agreement. Upon any termination of this Agreement by either you or NewHope Products, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the terms of this Agreement or otherwise.

We can be reached via e-mail at briefs@brieftales.com